Shipping Policy

Shipping Policy

Most orders ship within 3 - 5 business days. 

Shipping cost is calculated as part of the checkout process after you have entered your information. We offer three United States Postal Service (USPS) shipping options for your convenience: 

  • USPS First Class Mail - 3 business days
  • USPS Priority Mail - 2 business days
  • USPS Priority Mail Express - 1 business day

Once a package is confirmed in the custody of the USPS Epically Embroidered can no longer be held responsible. 

  • You will receive an email when your order ships letting you know it is on it’s way with your USPS tracking number. 
  • You will be able to click the link and see your packages status. 
  • You will receive an additional email letting you know the package has been delivered. If for some reason your package does not arrive there is a link to email us and let us know. We can help you through the USPS Missing Mail process. We can only refund or replace packages that have no available tracking.

Insurance

USPS First Class Mail does NOT come with insurance. USPS Priority Mail, includes insurance for items valued at up to $100.

Official USPS Shipping information

USPS First Class Mail: https://www.usps.com/ship/first-class-mail.htm

USPS Priority Mail: https://www.usps.com/ship/priority-mail.htm#1  

USPS Priority Mail Express : https://www.usps.com/ship/priority-mail-express.htm

USPS Missing Mail: https://www.usps.com/help/missing-mail.htm